Return Policy Page
Returns is a service offered by sellers where you have the option for exchange, replacement, or refund directly from the seller. Please note that not all products within a category may have the same returns policy. The returns or replacement policy specified on the product page will take precedence over the general returns policy. Be sure to review the applicable return or replacement policy on the product page for any exceptions to this policy. For further details, refer to the table below.
The return policy is divided into three parts; Do read all sections carefully to understand the conditions and cases under which returns will be accepted.
Part 1 Category, Return Window and Actions possible
Category | Returns Window, Actions Possible and Conditions (if any) |
Lifestyle: Jewellery, Footwear Accessories, Travel Accessories, Watch Accessories, etc.. Home: Pet Supplies & Rest of Home. (Except Home dcor, Furnishing, Home Improvement Tools, Household Items) | 10 days Refund or Replacement |
Lifestyle: Watch, Winter Wear (Blazer, Sweatshirt, Scarf, Shawl, Jacket, Coat, Sweater, Thermal, Kids Thermal, Track Pant, Shrugs), etc... | 10 days Refund, Replacement or Exchange |
Lifestyle: T-Shirt, Footwear, Sari, Short, Dress, Kid’s (Capri, Shorts & Tops), Mens (Ethnic Wear, Shirt, Formals, Jeans, Clothing Accessory), Womens (Ethnic Wear, Fabric, Blouse, Jean, Skirt, Trousers, Bra), Bags, Raincoat, Sunglass, Belt, Frame, Backpack, Suitcase, Luggage, etc... | 14 days Refund, Replacement or Exchange |
Medicine (Allopathy & Homeopathy) | 2 days Refund |
Home: Home Improvement Tools, Household Items, Home dcor, Furnishing | 7 days Refund or replacement |
Books (All books) Sports Equipments (Racquet, ball, support, gloves, bags etc.) Exercise & Fitness Equipments (Home Gym combos, dumbbell etc.) Auto Accessories - Car and Bike accessories (helmets, car kit, media players etc.) | 7 days Replacement only Free replacement will be provided within 7 days if the product is delivered in defective/damaged condition or different from the ordered item. Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product. |
